BANKING AND FINANCE 

Many people, even senior managers, are frightened by finance. It is often seen as a boring, accountants-only exercise, spoken in a language few fully understand. Finance is one of the most integral components of any business. It is therefore imperative that all those with management responsibility, have a stronger working knowledge of accounting practices, economic principles, and the fundamental techniques of financial analysis.  

Our Banking and Finance courses break down the jargon, bringing the subject to life. It helps you to identify problems early and take remedial action to maintain a profitable and sustainable business in the world of business and its competitive environment. 

MANAGEMENT AND LEADERSHIP 

Exit interviews indicate that the number one reason employees leave their positions is ‘poor supervisory behaviour’ - in other words, poor managerial and leadership skills.

The ability to lead and to manage a team is critical to the success of any organisation. However, what is the distinction between leading and managing? How does strong leadership affect the performance and retention of team members? What are the skills, competencies and personal qualities required to manage or lead successfully? 

This series of courses explores these themes in depth, showing how to lead and manage for transforming performance. 

SALES AND MAKETING 

All too often, businesses believe it is their product alone that will generate sales, neglecting the all-important sales skills. To be able to purchase any product or service, there must be sales interaction at some point. Why make the sales experience difficult or uncomfortable for customers, when they can simply choose your competitor?

An organisation’s ability to sell is crucial, but the sale is only the start of the relationship. Businesses must not only attract the right customers, but form working relationships with them to ensure they return. 

These programmes focus on how to attract the right customers to your product or service, quality customer service, the fundamentals of marketing, satisfying market demand, and how to retain and effectively communicate with customers. 

INFORMATION TECHNOLOGY 

Information Technology is the most dynamic industry on the planet. New technological initiatives are continually being introduced, affecting the efficiency and competitiveness of all organisations. All players within the industry need to keep abreast of these changes.  

Our IT courses are developed to keep you current with the latest technological innovations and issues that are most significant now. 

TRAVEL, TOURISM AND HOSPITALITY 

At the heart of travel and tourism, this vitally important part of the worldwide economy, is the hospitality industry, with its huge range of hotels, resorts and restaurants, as well as dozens of related businesses whose mission is to look after people and make their experience a positive one. 

The travel and tourism industry is one of the biggest and fastest growing industries in the UK. Our course will give you an overview of the industry, providing a sound basis for further study. You will find out about the nature of the industry, its size and scale, and you will be introduced to the types of organisations that form its structure. 

In addition you will investigate the development of the industry and the factors which have affected the growth of travel and tourism. 

OIL AND GAS 

Oil and gas are considered among the world\'s most important resources. The oil and gas industry plays a critical role in driving the global economy. Petroleum itself is used for numerous products, in addition to serving as the world\'s primary fuel source. The processes and systems involved in producing and distributing oil and gas are highly complex, capital-intensive and require state-of-the-art technology.  

These courses will provide a comprehensive overview and guide on this vast and important industry.